The response by individuals using Twitter to the Iranian election provides important perspectives for the scholarship and practice of Public Diplomacy.
The ability to map and analyze the interaction between Twitter accounts can provide a greater understanding of the response to a specific event, in this case the Iranian election, in a way not possible in narrative accounts. This same technique of mapping tweets also provides the potential to understand opportunities in conducting and evaluating PD 2.0
Analysis of Twitter usage following the Iranian election demonstrates that if Public Diplomacy 2.0 or digital diplomacy is to be truly successful – the ability to understand the actual interactions of social media users will have to become central to the planning and evaluation of programmes and initiatives.
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